Frequently Asked Questions


Why does my car need maintenance if it's running fine?

Regular maintenance of your vehicle protects your investment, helps to prevent breakdowns, and will minimize the cost of repairs in the future.

Do you service and repair all makes and models of vehicles?

Yes, we can take care of almost any vehicle on the road today.

Is there a charge to check out my car?

If the inspection is for a used car purchase, we charge according to the extent of inspection. In the case of a particular problem, a fee may be charged based on the type of equipment used and technician’s time. Often, the inspection fee is partially applied to the cost of the repair needed. If the repair is not completed you can expect to pay for diagnostic time.

Do i need an appointment for a repair?

An appointment is recommended at Conant Automotive, especially if you plan to wait on your vehicle.

My vehicle is still under the manufactures warranty, can you perform all of the maintenance my vehicle needs without voiding the warranty?

Absolutely! No matter what your dealer says, a qualified technician is a qualified technician, we employee ASE and factory certified technicians just like the dealer.

How can you prove that it's ok for Conant Automotive to maintain all of the maintenance needed for my vehicle without voiding the warranty?

Federal Law Prohibits new car dealers from implying or denying warranty service because routine schedule maintenance was performed at an independent repair facility.

My car is running rough. Do I need a tune-up?

In today’s highly sophisticated automobiles, a tune-up is a maintenance type service and normally does not correct running problems. In most cases, there is no such equipment that will tell you exactly what is wrong with your vehicle or predict what will go wrong with your vehicle next. Through our technician’s education, training, and experience with automotive repair, we are able to use the diagnostic equipment and determine what is wrong with your vehicle.

What will happen if I dont have the repairs done right now?

Our top priority is to keep you and your passengers safe while riding in your vehicle. If the repair can wait, the advisors and the technicians will work together to help you prioritize the urgency of the repairs and maintenance needed.

What is the difference between factory new, after-markets new, remanufactured, and used parts?

All four categories have a purpose in making repairs and will be selected according to availability, vehicle specifics and your personal needs. We make a careful evaluation of the cost, availability and life expectancy of the vehicle before making a part recommendation. A factory new part is one manufactured by the company that produced the vehicle. An aftermarket new part is manufactured by a source other than the original factory. A remanufactured part was previously used and is reconditioned to meet or exceed original specifications. A used part has been obtained from a salvage yard.

If you dont have a part in stock, how long will it take to order?

If we need to order a part, it usually arrives next business day.

Why does the cost of the repair involve so many labor hours?

Because of the nature of this business, it is difficult to pinpoint a specific time and date for repairs to be completed. Each repair is different, and there are many variables that can affect how quickly a repair is completed. We will always do our best to keep you informed on the status of your vehicle. As the repairs progress, we can give you a better idea of the estimated time and date of completion.

Serving Stoughton and Surrounding Communities Since 2006!